08:00-09:00
Registration & Morning Hour
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Committing to Innovation
09:00-09:10
Chairman's Address: Innovation as CEE’s Growth Engine
09:10-09:40
Why Digital Transformation Fails When We Only Digitize Broken Insurance
Mr. Václav Geletič, Executive Board Member | Driving Innovation in Products, Operations & IT, HALALI Insurance
09:40-10:10
Redefining Customer Relationships in CEE - Winning in the Digital Age with Personalization & Trust
10:10-10:20
Digital Innovation Demo 1: Embedded Insurance Solutions
10:20-10:30
Digital Innovation Demo 2: Cloud-Native Insurance Platforms
10:30-10:40
Digital Innovation Demo 3: Navigating the Climate Insurance Protection Gap in CEE
10:40-11:10
Networking Coffee Break
11:10-11:40
Cloud Transformation in Insurance: Scaling for the Future with Flexibility & Cost Efficiency
11:40-12:10
Panel: From Core Systems to Customers - Bridging the Gap with Digital Platforms in CEE
12:10-12:40
Panel: Reimagining Insurance Operations: How Digital, Tech & AI Are Transforming Underwriting, Claims & Fraud Management
Panelists:
· Mr. Ondřej Poul, Director of Claims Division, Kooperativa
· Mr. Karl Lumi, Head of Claims, Balcia Insurance SE
· Mr. Klemen Radetic, Head of Fraud Management, Triglav Insurance
12:40-14:00
Networking Luncheon
14:00-14:05
Chairman's Address
14:05-14:35
Strategic Risk Mitigation: Leveraging Digital Innovation for Financial Prevention
Mr. Gevorg Asryan, Chief Risk Officer, Nairi Insurance
14:35-15:05
How to balance cyber resilence and compliance when the policy is "business first"
Mr. Andras Solt, Head of Security, Groupama Insurance
15:05-15:35
Panel: Leveraging Tech & Partnerships in Distribution -The Future of Selling in CEE Insurance
Panelists:
· Mr. Shammi Kapoor, SVP & Head - Operations, CS and Health Claims, Magma General Insurance
· Mr. Jarosław Mastalerz, Faculty Lecturer MBA, Warsaw University of Technology Business School
15:35-16:05
Panel: Building the Digital Health Insurance Ecosystem: From Coverage to Care and Beyond
Panelists:
· Mr. Arek Piatek, Country Manager, Poland, MediHelp International
16:05-16:35
Networking Coffee Break
16:35-17:05
Panel: Embedded, Open, and API-Driven Insurance: Building the Next-Generation Insurance Ecosystem in CEEffee Break
Panelists:
· Mr. Pawel Szczepankowski, Country Manager, Poland, Atradius
· Ms. Danuta Żukowska, CEO Poland, SPB Group
17:05-17:35
Panel: Collaborating for the Future: How Insurers, Insurtechs and Tech Vendors Can Drive Digital Innovation Together
Panelists:
· Mr. Michał Piotrowiak, Director of Strategy & Projects, PZU
17:35-18:05
Panel: Building an Insurance Brand for the Future: Marketing to Gen Z and Millennials in CEE
Panelists:
· Ms. Marta Steer, International Affinity COO, Marsh Risk
18:05-18:10